Privacy Policy of CLIMATEX AG
About us
This privacy policy ("Privacy Policy") explains how we process and protect your personal data when you use this Website via https://www.climatex.com (the "Website")
This Website is operated by CLIMATEX AG, Bahnhofstrasse 1, 8852 Altendorf, Switzerland (the "Company", "we", "our", or "us"). The Company is the controller for the data processing described below.
Unless otherwise defined in this Privacy Policy, the definitions used in this Privacy Policy have the same meaning as in the Swiss Federal Act on Data Protection (FADP) or the EU General Data Protection Regulation (GDPR).
In Germany, we have appointed an EU representative in accordance with Article 27 GDPR. If you are visiting us from the EU, you can also contact:
by e-mail to: patric@climatex.com
What personal data we collect
We may collect or receive personal information for a number of purposes connected with our business operations when you use our Website, namely:
Usage and analytics information (e.g., identifiers, numbers of clicks, tracking data)
Account and login details (e.g. username, password, account number, session)
Professional data (e.g. CV, letter of motivation, employment history, professional qualifications, position and occupation)
Contact details (e.g., name, address, company name, position in the company)
Request details (e.g., details and content of your inquiries)
Website visitor details (e.g., IP address, logfiles, terminal ID)
There is no obligation to provide your personal data. However, please note that our Website may not work properly if you do not provide the required data strictly necessary for performing the contract between you and us.
How we collect personal data
We collect information about our users when they use our Website, including taking certain actions within it.
DIRECTLY: We collect personal data directly from you when using this Website and interacting with us. This includes:
When you fill in registration forms
When you subscribe to our newsletter
When you set your preferences for your user account
When you submit your inquiries or feedback through our contact forms
When you apply for a vacancy with us
INDRECTLY: We also collect your personal data without your direct input. This includes:
Automated data collection
When cookies and similar technologies are installed on your device or access information included therein
Third-party data collection
From external service providers (see section 5)
Through public sources
From public registers (such as commercial registers), news articles and internet searches
Why we collect personal data
Overview of our data processing
Our legal basis for collecting and using the personal data described in this Privacy Policy depends on the personal data we collect and the specific purposes for which we collect it.
Contract: To perform our contractual obligations or take steps linked to a contract with you. In particular:
To provide and manage you access to the Website and its functionalities, as well as to personalise them to your preferences
To create, manage and update your account on the Website, as well as to authenticate you and provide secure access to your account
To provide you with customer support and respond to your inquiries submitted through our Website or other electronic means
To register and manage your registration for events or other workshops through our Website
To recruit you
Consent: We may rely on your freely given consent at the time you provided your personal data. In particular:
To place non-essential cookies and other tools on your browser
To provide users with news, special offers, newsletters, and general information about goods and services which we offer
To feature user-submitted photos videos and other content
Legitimate interests: We rely on legitimate interests based on our assessment that the processing is fair and reasonable and does not override your interests or fundamental rights and freedoms. In particular:
To place essential cookies and other tools on your browser that are technically necessary for our Services
To develop new services
To maintain and improve our Services, as well as to detect, prevent, and address security threats
To enforce the terms and conditions of the Website and protect against fraudulent activities
Necessity for compliance with legal obligations: To meet regulatory and public interest obligations. In particular:
To notify you about changes to our Services and our Privacy Policy
To comply with applicable regulations and legislation.
For the legal enforcement of claims and rights.
Our data processing in more detail
Our contact form
You can use the contact form on our website to contact us for any request. We will process the personal data you include therein, such as your name, e-mail address and any other information you choose to provide to us in your message only for answering your request. We do so to take steps at your request prior to entering a contract with you or to perform an already existing contract with you.
Your user account
If you wish, you can create a customer account on our Website. If you create a customer account, you will not have to send us your personal data every time you are using our online shop or when you try to access information/materials intended only for registered customers. The personal data that you provided in the registration form will be processed for creating and maintaining your customer account. Your personal data will be stored until you delete your account. If you delete your account, your personal data will be deleted without undue delay except where we are legally obliged by law to further store your data. Please note that you will not be able to use your customer account anymore, after it has been deleted.
Our newsletter
We send newsletters and other notifications by email and through other communication channels and may deliver them with the help of third parties.
In principle, you must expressly consent to receive newsletters and other notifications from us, unless this is permitted for other legal reasons. We use "double opt-in" for any consent in the case of e-mails, i.e. you will receive an e-mail with a web link that you must click to confirm, so that no misuse by unauthorized third parties can take place. We may log such consents including Internet Protocol (IP) address, date and time.
Newsletters and other notifications may contain web links or tracking pixels that record whether an individual newsletter or notification has been opened and which web links were clicked (performance measurement). Such web links and tracking pixels record the use of newsletters and other notifications. We use this statistical recording of usage, including success and reach measurement, in order to be able to offer newsletters and other notifications effectively and in a user-friendly manner, as well as permanently, securely and reliably, based on the reading habits of the recipients.
You can unsubscribe from newsletters and other notifications at any time and thereby object in particular to the aforementioned collection of usage. You can do so by contacting us directly or following the link included in the footer of each newsletter we send you.
Cookies and similar technologies
Our Website use cookies and similar technologies (collectively “tools”) provided either by us or by third parties.
A cookie is a small text file that is stored on your device by the browser. Comparable technologies are web storage (local / session storage), fingerprints, tags or pixels. Most browsers are set by default to accept cookies and similar technologies. However, you can usually adjust your browser settings so that cookies or similar technologies are rejected or only stored with your prior consent. If you refuse cookies or similar technologies, you may not be able to use all of our services without problems.
To get more information on the tools we use, whereby we inform you in particular about the providers of the tools, the storage period, their purpose and legal basis, see our cookie policy available here.
Social Media and Links to Third-Party Apps and Websites
Our Website contain links to websites or apps that are not operated by us. When you click on a third-party link, you will be directed to that third party's website or app. We have no control over the content, privacy policies, or practices of any third-party websites or services.
We maintain online presences on social networks to, among other things, communicate with customers and prospective customers and to provide information about our products and services. If you have an account on the same network, it is possible that your information and media made available there may be seen by us, for example, when we access your profile. In addition, the social network may allow us to contact you. As soon as we transfer personal data into our own system, we are responsible for this independently. This is then done to carry out pre-contractual measures and to fulfil a contract. For the legal basis of the data processing carried out by the social networks under their own responsibility, please refer to their data protection declarations. Below is a list of social networks on which we operate an online presence:
Instagram: Privacy Policy
LinkedIn: Privacy Policy
For how long do we store personal data
We retain personal data for so long as it is needed for the purposes for which it was collected and in line with legal and regulatory requirements or contractual arrangements. After this period, we delete or fully anonymize your personal data.
With whom we share personal data
We engage third-party companies ("service providers") to facilitate the operation of our services, assist in analyzing the usage of the services, or perform necessary services, such as the provision of IT infrastructure. These third parties have access to your personal data only to the extent necessary to perform these tasks.
Type(s) of service providers who might access your personal data:
Third parties who provide IT and software services
Third parties who help us with client insights and marketing
Third-country transfers
We and/or our Service Providers may transfer your personal data to and process it in the following countries:
USA
We may use Service Providers partly located in so-called third countries (outside the European Union or the European Economic Area or Switzerland) or process personal data there, i.e., countries whose level of data protection does not correspond to that of the EU or Switzerland.
We safeguard your personal data per our contractual obligations and applicable data protection legislation when transferring data abroad.
Such safeguards may include:
The transfer to countries that have been deemed to provide an adequate level of protection according to the Federal Council, as well as to countries where there is an adequacy decisions by the European Commission in place
Applying standard data protection model clauses, binding corporate rules or other standard contractual obligations that provide appropriate data protection
If a third country transfer takes place and there is no adequacy decision or appropriate safeguards, it is possible and there is a risk that authorities in the third country (e.g. intelligence services) can gain access to the transferred data and that the enforceability of your data subject's rights cannot be guaranteed.
Data disclosure
We may disclose your personal data in the good faith belief that such action is necessary:
To comply with a legal obligation (i.e., if required by law or in response to valid requests by public authorities, such as a court or government agency)
To protect the security of our Services and defend our rights or property
To prevent or investigate possible wrongdoing in connection with us
How we keep the personal data safe
We take reasonable technical and organizational security measures that we deem appropriate to protect your stored data against manipulation, loss, or unauthorized third-party access. Our security measures are continually adapted to technological developments.
We also take internal data privacy very seriously. Our employees and the service providers that we engage are required to maintain secrecy and comply with applicable data protection legislation. In addition, they are granted access to personal data only insofar as this is necessary for them to carry out their respective tasks or mandate.
The security of your personal data is important to us but remember that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. We recommend using antivirus software, a firewall, and other similar software to safeguard your system.
Your rights
You have the below data protection rights. To exercise these rights, you may contact the above address or send an e-mail to: info@climatex.com. Please note that we may ask you to verify your identity before responding to such requests.
Right of access: You have a right to request a copy of your personal data, which we will provide to you in an electronic form.
Right to amendment: You have the right to ask us to correct our records if you believe they contain incorrect or incomplete information about you.
Right to withdraw consent: If you have provided your consent to the processing of your personal data, you have the right to withdraw your consent at any time with effect for the future. This includes cases where you wish to opt-out from marketing communications. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you initially consented to unless there is another legal basis for processing. To stop receiving emails from us, please click on the 'unsubscribe' link in the email you received or contact us at info@climatex.com.
Right to erasure: You have the right to request that we delete your personal data when it is no longer necessary for the purposes for which it was collected or when it was unlawfully processed.
Right to restriction of processing: You have the right to request the restriction of our processing of your personal data where you believe it to be inaccurate, our processing is unlawful, or where we no longer need to process it for the initial purpose, but where we are not able to delete it due to a legal obligation or because you do not want us to delete it.
Right to portability: You have the right to request that we transmit your personal data to another data controller in a standard format such as Excel, if this is data which you have provided to us and if we are processing it on the legal basis of your consent or to perform our contractual obligations.
Right to object to processing: Where the legal basis for our processing of your personal data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have a compelling legal basis for the processing which overrides your interests or if we need to continue to process the personal data for the exercise or defence of a legal claim.
Right to lodge a complaint with a supervisory authority: You have the right of appeal to a data protection supervisory authority if you believe that the processing of your personal data violates data protection law. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (www.edoeb.admin.ch/edoeb/en/home.html). In the EU and EEA, you can exercise this right, for example, before a supervisory authority in the Member State of your residence, your place of work or the place of the alleged infringement. You can find a list of the relevant authorities here: https://edpb.europa.eu/about-edpb/board/members_en.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We therefore encourage you to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page.
Contact us
If you have any questions about this Privacy Policy, do not hesitate to get in touch with us at:
CLIMATEX AG,
Bahnhofstrasse 1, 8852 Altendorf, Switzerland,